Refund and cancellation policy
Online courses (Anxiety 101, Master Yourself)
Our online courses are digital products. Once you have bought a course and received access, the purchase cannot be refunded. If you cannot get into the course at all, write to us within 7 days of purchase and we will fix your access.
Sessions: therapy, coaching and the Transcendental Meditation course
Sessions and the Transcendental Meditation course can be refunded.
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If you cancel a confirmed appointment at least 24 hours before it starts, we refund what you paid for it, or move it to another time if you prefer.
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If you cancel with less than 24 hours’ notice, or do not attend a confirmed appointment, the full fee is charged and is not refunded. That time was reserved for you and nobody else could book it.
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If we cancel, you choose a refund or a new time at no cost.
Questions about a payment
Write to info@sarahelnabulsi.com with your name and the date of your booking or your order number. We reply within 7 working days.
Last updated: October 2026